We'd love to hear from you!
Whether you have a question about your order, want to learn more about our products, or just want to say hi — the Petaura team is here to help.
Customer Service
For order tracking, shipping inquiries, or product support, please contact us directly.
Service Time:Mon - Fri (9:00 AM - 5:00 PM)
E-Mail:brand@petauratech.com. We typically respond within 24 hours on business days.
Phone: +86 18258839338(9am-12pm & 1pm-6pm CST Mon.-Sun.)
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Our Address
RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong.